vB issue with uploading custom avatars -- directory permissions?

**jayunsplanet** · 07-16-2008, 07:48 PM

vBulletin 3.7.2 PL1

Since moving my forum back to a host I am having problems with avatar file uploads. Users cannot upload avatars successfully, however they can upload Profile Pictures perfectly fine.

Here is the error:

Here are the permissions on the "customavatars" directory

Here are the permissions on the "customprofilepics" directory... Users can write to this directly fine by uploading pictures for their profile.

I have tired to change the customavatar directory to something else by creating a new directory and going into the AdminCP and changing the path to the new directory with full write/read permissions... However, I get this error, and it doesn't allow me to change it.

I even tried changing the customavatars directory to the customprofilepics directory and I got the same error as before.

What am I missing? Do you think it's something within the vB configuration? As you can see, I can CHmod the directories "successfully"... I just don't know.

**Ashley** · 07-19-2008, 11:19 AM

If your host is running su_php, then you might need to chmod these files to 755 or 0755. Ask your host why it's not working, they should be able to support you

**jayunsplanet** · 07-30-2008, 09:51 PM

Apparently it was pointing to the wrong home directory. When I was with my old host, they physically changed the path and manually entered in a path. All I needed to do to fix it was to set the path relative to the forum root with a ./ You don't need to put in an actual path... I don't know why the old host did... Alas, it works now.

**Moelman** · 07-30-2008, 11:01 PM

Glad you got it figured out.