Oh boy, I got out of there JUST in time. I moved my site out of AB5 back in May...
So did they transfer all their customers without letting them know before the transfer??? That's some BS. I hope you get everything worked out.
My experience with AB5 was very positive. Other than their ridiculously small storage/bandwidth plans, the service and speed was top notch.
Just goes to show that if you want it done right, do it ALL yourself.